Refund Policy

Refund Policy

Thank you for purchasing our fitness e-books at Deckreck. We are committed to providing you with high-quality digital products that support your fitness journey. Please read our refund policy carefully before making a purchase.

Digital Products (E-books)

All our products are delivered electronically in digital format. Once your purchase is confirmed and the download link is provided, the sale is considered final and non-refundable.

No Returns or Exchanges

Since e-books are intangible, irrevocable digital goods, we cannot accept returns, exchanges, or provide refunds once the files have been delivered. We kindly ask you to review the product description carefully before making your purchase.

Exceptions

Refunds may only be considered under the following exceptional circumstances:

  • You were charged more than once for the same order due to a technical issue.

  • You did not receive the download link within 24 hours of purchase (after verifying payment).

  • The file you received is corrupted or cannot be opened, and our support team is unable to provide a working version.

Support

If you face any issues with your purchase (such as broken download links or file access errors), please contact our customer support team at support@deckpro.space.
We also provide a 24/7 contact bot on our website, where you can instantly leave us a message at any time. If anything happens, our team will respond as soon as possible to ensure your issue is resolved.

Contact Us

If you have any questions about our refund policy, feel free to reach out to us:
πŸ“§ Email: support@deckpro.space
🌐 Website: www.deckpro.space

We appreciate your understanding and thank you for trusting Deckreck to support your fitness journey!